What kinds of knowledge does a firm need?

Authors

P N Rastogi, Indian Institute of Management Lucknow

Document Type

Article

Abstract

The starting point of a firm's Knowledge Management System (KMS) is a specification of the kinds of knowledge required by the firm in support of its strategic goals. The KMS of a firm is driven and shaped by its competitive business strategy. Strategy formulation and planning are however, highly unstructured, iterative, non-algorithmic and creative processes. A firm, therefore, must think through its requirements of and expectations from managing knowledge. Strategic thinking, in turn, may be usefully guided and facilitated by plural frames of strategic discourse. In this context, P N Rastogi outlines recent frames of strategic thinking as well as different types of strategies which enable an eclectic approach toward identifying an interrelated set of knowledge domains for a firm's KMS. These macrolevel knowledge domains could then be appropriately elaborated, disaggregated, and developed in the light of a firm's strategic concerns.

Recommended Citation

Rastogi, P N (1999) "What kinds of knowledge does a firm need?," IIMB Management Review: Vol. 11: Iss. 4, Article 8.
Available at: https://research.iimb.ac.in/imr/vol11/iss4/8

Publication Date

12-1-1999

First Page

17

Last Page

28