Document Type
Working Paper
Publication Date
1-4-2002
Publisher
Indian Institute of Management Bangalore
Pagination
22p.
Recommended Citation
Gupta, Amit and Gannon, Martin J, "Effect of service climate on service quality: test of a model using hierarchical linear modeling" (2002). Working Papers. 207.
https://research.iimb.ac.in/work_papers/207
Relation
IIMB Working Paper-202
COinS
