Enabling organizational ideation with cognitive dexterity using social media: an exploratory study

Description

Cognitive dexterity is a collective level dynamic capability to rapidly intuit, interpret, integrate and assimilate knowledge from variety of sources in order to promote enhanced ideation in a firm. We develop a Social Capital and Organizational Learning theory based model that we are in the process of validating using an exploratory qualitative research case study. The preliminary results indicate that with the advent of social media platform, firms are confronting an increasing volume, velocity and variety of information with often suspect quality. We found strong evidence that some firms are exploiting this opportunity to enhance firm level cognitive dexterity by instituting appropriate incentives, structures and processes so that high quality, varied and more ideas are generated within the firm.

Publication Date

1-1-2015

ISBN

978-0996683104

Publisher

Americas Conference On Information Systems

Keywords

Cognitive Dexterity, Ideation, Innovation, Organizational Learning, Social Capital Theory, Social Media

Conference

AMCIS 2015 : Americas Conference on Information Systems: 13-15 August, 2015, Puerto Rico

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