Shouldn’t management processes be reengineered, too?

Authors

K B C Saxena, Indian Institute of Management Bangalore

Document Type

Article

Abstract

When organisations reengineer their business processes, they generally tend to concentrate on operational processes rather than management activities. This is because organisation management is traditionally regarded as a function, rather than a process. Process orientation provides an opportunity to improve organisational performance and has been at the root of organisational improvement philosophies such as ‘total quality management’ (TQM) and ‘business process reengineering’ (BPR). The changing business environment poses challenges to management in terms of better coordination, timeto- market, management control, organisational learning, etc. In order to meet these challenges, it is imperative that process orientation should be extended to management to improve its quality and make it more effective. The need for reengineering management processes cannot be overstressed.

Recommended Citation

Saxena, K B C (1996) "Shouldn’t management processes be reengineered, too?," IIMB Management Review: Vol. 8: Iss. 1, Article 14.
Available at: https://research.iimb.ac.in/imr/vol8/iss1/14

Publication Date

3-1-1996

First Page

55

Last Page

64