What the complainant expects : A study of car users

Authors

• D P S Verma, University of Delhi
• Gunjeet Kaur, University of Delhi

Document Type

Article

Recommended Citation

Verma, D P S and Kaur, Gunjeet (2001) "What the complainant expects : A study of car users," IIMB Management Review: Vol. 13: Iss. 4, Article 28.
Available at: https://research.iimb.ac.in/imr/vol13/iss4/28

Publication Date

12-1-2001

First Page

39

Last Page

44