Relationship of organization citizenship behavior and objective productivity to managerial evaluations of performance in India

Document Type

Article

Publication Title

International Journal of Commerce and Management

Abstract

This paper replicates with a unionized, Indian sample, the well?established finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical sales representatives and company records replicated the findings of previous research. While objective productivity alone accounted for 9 percent of the variance in subjective performance, objective productivity and organizational citizenship behavior together accounted for 41 percent of the variance. Implications of the findings for future research and managerial practice are discussed.

Publication Date

1-4-2005

Publisher

Emerald Group Publishing Limited

Volume

Vol.15

Issue

Iss.3-4

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