Consequences of service recovery justice perceptions : An equity theory perspective
Guide(s)
Shainesh, G
University
Indian Institute of Management Bangalore
Place
Bangalore
Publication Date
3-31-2010
Pagination
226p.
Copyright
Indian Institute of Management Bangalore
Document Type
Dissertation
DAC Chairperson
Shainesh, G
DAC Members
Jha, Mithileshwar; Naik, Gopal
Type of Degree
Ph.D.
Recommended Citation
Gosain, Anuj Paul, "Consequences of service recovery justice perceptions : An equity theory perspective" (2010). Doctoral Dissertations. 229.
https://research.iimb.ac.in/doc_dissertations/229
Relation
DIS-IIMB-FPM-P10-03
COinS
