Investigation of the process of consumer's evaluation of service and the formation of behavioral intentions through the conceptualization and operationalisation of a model of service value

Guide(s)

Xavier, M J

University

Indian Institute of Management Bangalore

Place

Bangalore

Publication Date

3-31-1996

Pagination

199p.

Copyright

Indian Institute of Management Bangalore

Document Type

Dissertation

DAC Chairperson

Xavier, M J

DAC Members

Jha, Mithileshwar; Rao, M R

Type of Degree

Ph.D.

Relation

DIS-IIMB-FPM-N6-03

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